Hopper® DVR Receivers
Record 2 to 16 shows
Store 125 to 500 HD hours
Advanced features and integrated apps
Secondary receiver for additional TVs
Choice of 4 models
Whole-Home HD DVR
Records 16 shows | Stores 500 HD hours | Connects 7 TVs
Smart HD DVR
Records 2 shows | Stores 125 HD hours | Connects 2 TVs
|DISH HOPPER 3||DISH HOPPER DUO||DISH JOEY|
|Simultaneous recordings||Up to 16||Up to 2||Varies|
|Storage capacity||500 HD hours||125 HD hours||0 hours|
|Number of TVs supported||1 Hopper + 6 Joeys||1 Hopper + 1 Joey||1|
|Highest resolution supported||4K HD||HD||Varies|
|On Demand||20,000 titles||20,000 titles||20,000 titles|
|Voice Remote with locator||Included||Included||Included|
|Built-in apps like Netflix and Gamefinder||Included||Included||Included|
|Picture in Picture||Included||Included||-|
|PrimeTime Anytime with AutoHop commercial||Included||-||With Hopper 3|
|Compatible with Amazon Alexa||Included||Included||-|
|Live TV on DISH Anywhere mobile app||Included||-||-|
|Data effective 5/1/18|
Live and On Demand TV with the Wally
For a non-DVR receiver option, DISH provides the Wally™. The Wally comes with many of the same features as the Hopper receivers, including HD picture quality, thousands of On Demand titles, and Voice Remote for a more intuitive way to search.
How do I add a new receiver to DISH Network?
If you want to upgrade to a newer receiver or order one for the first time, call our number below and we’ll get the ball rolling.
If you’re getting an additional or replacement receiver and need to set it up yourself, follow these steps:
Plug the receiver into a power source.
Connect the cables to their matching ports (see list below).
Turn on your TV and wait for the loading screen to appear. If your screen doesn’t show the name of your receiver over a black background, switch between TV inputs until you see that image.
When your receiver has finished programming, you’ll see the Install Wizard. With your DISH account number handy, follow the on-screen instructions and hit Activate when finished. The software will download automatically.
If you have a Hopper, Joey, or Wally receiver, review the Summary screen. To fix any yellow or red fields, follow the given instructions. Once all Summary fields are green, hit Watch TV.
If you have a ViP receiver, hit Live TV.
What cables do I need to connect a new DISH receiver?
You need these cables, which are all supplied by DISH Network:
Coaxial cable—Connects receiver to satellite output in the wall
HDMI cable—Connects receiver to TV
RCA composite cable (has red, white, and yellow plugs)—Connects receiver to TV
If you’re getting your first receiver or adding a second or third to your account, these cables will come in the box.
If you’re getting an upgrade or replacement, use the cables from your current receiver to connect the new one.
I’m having trouble adding my new DISH receiver.
How do I reset a DISH Network receiver?
If the power light is blinking, your receiver is trying to reset itself. Leave it alone for at least 4 hours before troubleshooting.
If your power light is not blinking, or if it’s been blinking for more than 4 hours, follow these troubleshooting steps:
Press the power button to power off the receiver. Wait 10 seconds, and then press the power button again. Your receiver should reset within 5 minutes.
If that doesn’t work, unplug your DISH receiver from the electrical outlet, wait 10 seconds, and then try plugging it into a different outlet or surge protector.
If that doesn’t work, move the receiver to a spot that’s more ventilated and try again. Your receiver works best positioned with at least 4 inches of space on each side, in an open cabinet.
If you’re still having trouble after following these steps, call the number below so we can help you find out what’s wrong and get it fixed.
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