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Contact DISH Network Customer Service

Find DISH numbers for current service issues and new DISH TV orders.

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DISH Customer Service Number for Technical Issues

Monday–Friday 7am–1am ET
Saturday–Sunday 7:30am–midnight ET

Get help using your equipment, setting up your channels correctly, troubleshooting your satellite connection, or solving any DISH TV issue. Contact the DISH customer service number during the hours above to reach helpful support representatives.

DISH Network New Customer Orders

In addition to providing tech support, DISH Network customer service can also help you order new service. To get new service running as soon as possible, DISH offers standard installation within 24 hours in most locations—and it’s always FREE. Call today to ask about packages and special offers for new customers.

Hours

Monday–Friday 8am–11pm ET
Saturday 10am–8pm ET
Sunday 11am–8pm ET

DISH Network Customer Service Rules—Really

In 2019, DISH customers were happier with their service than customers of other major cable and satellite TV providers. The proof: DISH was ranked #1 in Overall Customer Satisfaction by J.D. Power and their customers, for the second year in a row.+ According to the surveys, DISH TV customers loved the fair pricing, high reliability, and excellent customer service.

+For J.D. Power 2019 award information, visit jdpower.com/awards

Frequently Asked Questions

I have an issue with my bill. Who can I talk to?

For billing questions, call DISH customer service at 1-800-333-3474.

How do I upgrade my plan?

Call the official DISH customer service department at 1-800-333-3474 to upgrade your plan.

How do I get additional remotes and TV receivers?

Call DISH customer service at 1-800-333-3474 to add remotes or secondary Joey receivers to your plan.

For portable satellite equipment that goes in an RV or truck:

How do I find out what channels I have?

Try a couple methods to find out what channels you have:

  1. Scan your live channel guide to see what’s available.

  2. Use your Voice Remote to find specific channels.

  3. Browse our channel lineup table by plan. If you aren’t sure what plan you have, open your most recent bill to find out.

  4. Contact DISH customer service at 1-800-333-3474 for help understanding your plan.

How do I cancel my subscription?

Call DISH customer service at 1-800-333-3474 to close your account.

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