DISH Network Customer Service

Experience unmatched customer service with DISH Network. Our team is here to assist you every step of the way.

New Customers

Get assistance setting up new DISH Service.

Existing Customers

Upgrade, move service, or get help with your account.


Upgrade to DISH from DirecTV today and receive a $300 gift card and a 2-year price guarantee. Use offer code DTV2DISH. Conditions apply*.

*The DirecTV Switcher Offer cannot be combined with any other Offer including InstaQual. If the customer has a pre-qualification Offer Code, the prequalification code should be used.

Support for Existing DISH Customers

Our team is dedicated to providing top-notch service to existing DISH customers. Make your entertainment experience truly special with seamless support that goes above and beyond.

Get Help with an Issue

Pay My DISH Network Bill

Upgrade My DISH TV Plan

JD Power trophies for DISH.
JD Power trophies for DISH.

DISH ranked #1 in Customer Satisfaction by J.D. Power for the sixth year in a row.

For J.D. Power 2023 award information, visit jdpower.com/awards

Welcome, New Customers! Switch to DISH Network

If you’re switching TV providers, DISH Network customer service can help you order new TV service today—and get installed as soon as tomorrow for FREE. Call the DISH number below to learn about prices and packaging, claim special offers, and schedule your installation.

Order New Residential Service

Order New Business Service

Hours of Operation

Monday–Friday 8am–11pm ET
Saturday 10am–8pm ET
Sunday 11am–8pm ET

DISH Network Deals For New Customers

With so much content available, it's not surprising that DISH offers a range of TV packages to suit various viewing preferences. There is a plan for you and your family, regardless of whether you are a serious sports fan or would prefer to stick to the classics.

America's Top 120
190 channels

for 24 months

  • Free DVR and Google Voice Remote Included

  • Watch ESPN, Newsmax, CMT, Disney Channel, and E!

  • 28K On-Demand titles

  • Local Channels

  • 190 Channels

  • Plus family favorites on us for one year with Family Movie Night*

Order Online ›

Best Value
America's Top 200
240+ channels

for 24 months

  • Free DVR and Google Voice Remote Included

  • America's Top 120 and more including NFL Network, NBA TV, Hallmark, Disney Channel, and A&E

  • 25K On-Demand titles

  • Local Channels

  • 240+ channels

  • Plus family favorites on us for one year with Family Movie Night*

Order Online ›

America's Top 250
290+ channels

for 24 months

  • Free DVR and Google Voice Remote Included

  • America's Top 200 and more including Turner Classic Movies, STARZ Encore channels, Bloomberg, Nicktoons, and Great American Country

  • 26K On-Demand titles

  • Local Channels

  • 290+ channels

  • Plus family favorites on us for one year with Family Movie Night*

Order Online ›

See terms and conditions

Laptop showing image of customer service agent

DISH Customer Service Number for Existing Customers

Monday–Friday 7am–1am ET
Saturday–Sunday 7:30am–midnight ET

If you need assistance with your current DISH service, call 1-800-333-3474. DISH customer service agents can help you move service to a new address, upgrade your plan, solve a technical issue, or understand your bill.

woman using credit card to make online purchase

Pay My DISH Network Bill

It’s easy to pay your bill online: just log in to your MyDISH account, select the bill pay option, and enter your credit card or bank information when asked.

Want to sign in less often? Turn on AutoPay, and your payment method of choice will automatically deduct your monthly amount. That’s one less bill to keep track of and a couple more minutes to enjoy DISH TV.

Man sitting at kitchen table looking at laptop

Check the DISH Technical Support Website

With helpful articles and videos, you may not need phone support.

For the DIY-inclined, DISH offers a thorough support site to help you troubleshoot issues like the following. Call 1-800-333-3474 if you can’t find what you need.

  • Resolve satellite connection issues

  • Sync channels on the streaming app

  • Adjust DVR settings

Frequently Asked Questions

I have an issue with my bill. Who can I talk to?

For billing questions, call DISH customer service at 1-800-333-3474.

How do I upgrade my plan?

Call the official DISH customer service department at 1-800-333-3474 to upgrade your plan.

How do I get additional remotes and TV receivers?

Call DISH customer service at 1-800-333-3474 to add remotes or secondary Joey receivers to your plan.

DISH also offers portable satellite equipment for use in an RV or truck. Call the number below to ask about plans and pricing.

How do I find out what channels I have?

Try a couple methods to find out what channels you have:

  1. Scan your live channel guide to see what’s available.

  2. Use your Voice Remote to find specific channels.

  3. Browse our channel lineup table by plan. If you aren’t sure what plan you have, open your most recent bill to find out.

  4. Contact DISH customer service at 1-800-333-3474 for help understanding your plan.

How do I cancel my subscription?

Call DISH customer service at 1-800-333-3474 to close your account.