DISH TV Customer Service

Find the right DISH support phone number and get your questions answered pronto.

Account Support

Sign in to your DISH account or call support.

New Customer Orders

Order DISH packages & schedule installation.

DISH TV Customer Service for Existing Customers

Get Help with Your Account

For existing account issues, call DISH Network at the DISH support phone number below. DISH is dedicated to providing top-notch customer service, so put it all in the hands of the experts at DISH customer service.

Pay Bills

Check your balance, ask billing questions, or make a payment to DISH Network.

Tech Support

Try the support site or ask a DISH TV customer service agent about your issue.

Account Changes

Transfer service to a new address or get DISH upgrades for existing customers.

DISH TV Customer Service for New Customers

Switch to DISH Network

Order DISH packages for residential or business service today for endless entertainment. Packages come with savings such as FREE installation in up to 6 rooms and the included Hopper DVR with FREE Smart Remote. To place your DISH order, call the DISH TV customer service line for new customers.

Monday–Friday 8am–11pm ET
Saturday 10am–8pm ET
Sunday 11am–8pm ET

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For Existing Customers

DISH Support Phone Number & Hours

If you need assistance with your current DISH service, call 1-800-333-3474. DISH customer service agents can help you move service to a new address, upgrade your plan, resolve a technical issue, or understand your bill.

Account Help 8am–midnight ET, 7 days a week
Technical Support 24 hours a day, 7 days a week

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Search the DISH Support Site

Troubleshoot with helpful articles and videos.

For the DIY-inclined, DISH offers a thorough support site to help you troubleshoot issues such as the following.

  • Troubleshoot remote or DVR problems

  • Resolve DISH satellite issues

  • Sync your channels on the DISH Anywhere app

Frequently Asked Questions

Billing & Payments

I have an issue with my bill. Who can I talk to?

Call DISH TV customer service at 1-800-333-3474 to ask an agent your DISH billing questions.

How can I pay my DISH Network bill?

You can pay your DISH Network bill at mydish.com, on the MyDISH app, by mail, or by phone. 

To pay by phone, call the DISH Network pay my bill number at 1-800-333-3474.

What methods can I use to make a payment to DISH Network?

DISH customer service bill pay methods include credit card, debit card, electronic check, or automatic debits from a checking account.

Can I set up automatic payments for my DISH bill?

Yes! Set up automatic DISH customer service bill pay in your online account or by calling the DISH support phone number at 1-800-333-3474.

Frequently Asked Questions

Account Management

How do I get additional remotes and TV receivers?

Call DISH customer service at 1-800-333-3474 to add remotes or secondary Joey receivers to your plan.

DISH also offers portable satellite equipment for use in an RV or truck. Call 1-877-401-6561 to ask about plans and pricing.

How do I cancel my subscription?

Call the customer support DISH number at 1-800-333-3474 to close your account.

How do I find out what channels I have?

Try a few methods to find out what channels you have:

  • Scan your live channel guide to see what’s available.

  • Use your Voice Remote to find specific channels.

  • Browse our channel lineup table by plan. If you aren’t sure what plan you have, open your most recent bill to find out.

  • Contact DISH customer service at 1-800-333-3474 for help understanding your plan.

Frequently Asked Questions

Technical Support

What are the hours for DISH technical support?

DISH technical support is available 24/7, ensuring you can get help even during a late-night TV session.

The DISH customer support line for account issues operates 8am–midnight ET, 7 days a week.

Both departments are available by phone at 1-800-333-3474.

What should I do if my DISH satellite signal is lost?

First, check for obstructions like trees or buildings blocking the signal. Then, ensure all cables are securely connected. If the issue persists, reset your receiver by unplugging it for 10 seconds and then plugging it back in.

For further assistance, contact DISH TV customer service at 1-800-333-3474.

How can I troubleshoot common issues with my DISH TV service?

Resolve common issues by resetting your receiver, double-checking that your wiring is properly connected, or contacting customer service about outage or satellite dish concerns. 

For detailed DIY troubleshooting steps, visit the DISH support page.

How do I get my local channels back on DISH?

Call the DISH TV phone number for existing customers at 1-800-333-3474 to get your local channels back on DISH. Expert agents will be able to help whether you’re facing a technical issue or a package term change with options to upgrade.

How to return DISH equipment

When you upgrade your receiver or cancel service, you’ll be given clear instructions on how to return DISH equipment.

Generally, equipment can be returned by mail or at retail locations. Call the customer support DISH line at 1-800-333-3474 for more details.

Frequently Asked Questions

Upgrades & Offers

What services does DISH Network offer?

DISH Network offers a variety of television packages, internet partner plans, and equipment options, including the Hopper HD DVR and Smart Remote included with every plan.

Call DISH TV customer service for new customers at 1-877-401-6561 to ask questions about available plans and place your order.

Are there any DISH upgrades for existing customers?

Yes, DISH offers various upgrades for existing customers, including equipment upgrades and additional channel packages. To explore available options, log into your account on mydish.com or call customer support at 1-800-333-3474.

How can I upgrade my DISH package?

Upgrade your DISH package by logging into your online account and shopping available offers or contacting a DISH Network customer service representative at 1-800-333-3474. Agents can provide information on package upgrades and give you instructions on returning equipment if needed.

How do I upgrade my plan?

Call the DISH TV customer service department at 1-800-333-3474 to upgrade your plan.

How can I find out about current promotions and offers from DISH Network?

Find current promotions and offers on our deals page or by calling the DISH Network contact phone at 1-877-401-6561.

Frequently Asked Questions

Contact

What is the best way to contact DISH Network for urgent issues?

For urgent issues, call DISH Network at 1-800-333-3474. If your issue is a technical one, you’ll be able to reach someone 24 hours, 7 days a week.

For urgent issues related to your account, you’ll need to call between 8am and midnight ET, 7 days a week. You’re also welcome to use the live chat feature at support.dish.com.

What is the DISH support phone number?

The DISH support phone number for existing customer accounts is 1-800-333-3474. You can call this number for assistance with DISH Network billing, technical issues, account management, and more.

If you’re looking for new service, call 1-877-401-6561 today to place your DISH order and schedule installation.

How can I speak with a DISH Network customer service representative?

To speak with a DISH Network customer service representative, call 1-800-333-3474. Agents are available to assist with all your needs.

Is there a DISH Network customer service 24-hour line?

Yes. If you experience technical problems with your service, you can reach the DISH customer service 24-hour line at 1-800-333-3474, 7 days a week.

For account issues, you can reach a representative at the same number from 8am to midnight ET, 7 days a week.